Privacy Policy

Effective date: 16 September, 2025

At FasTagPayman (“we”, “us”, “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our FASTag recharge portal at fastag.payman.in.

1. Information We Collect

• Personal Information: Name, email, phone number, address, vehicle number, FASTag ID, and other relevant details you provide when registering or recharging.
• Billing / Transaction Information: Transaction amounts, payment details, FASTag provider, etc.
• Usage Information: How you use the site; e.g. pages visited, vehicle fastag history, logs, IP address, browser type.
• Cookies & Tracking: We use cookies and similar technologies to enhance your experience, for analytics, and security.

2. How We Use Your Information

• To process your FASTag recharges and transactions.
• To communicate with you: service notifications, support, updates.
• To improve our services, site functionality, UI/UX, and features.
• To detect, prevent, and respond to fraud, abuse or other unlawful uses.
• To comply with legal obligations or regulatory requirements.

3. Information Sharing & Disclosure

• We may share information with payment gateways and banks to process transactions.
• We may share information with service providers who help us operate the site (e.g. hosting, analytics).
• We will not sell your personal information to third parties for their marketing purposes.
• We may disclose your information when required by law or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies and similar technologies for:

• Essential site functions (login, session management).
• Analytics to understand how the site is used.
• Security and fraud prevention.

You may be able to disable non-essential cookies via your browser settings, though that may limit certain features.

5. Security

We employ industry-standard security measures to protect your data, including encryption, secure storage, access controls, etc. However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal and transaction information only as long as necessary to fulfil the purposes described in this policy or as required by law.

7. Your Rights

You have the following rights, subject to applicable law:

• Access your personal data.
• Correct or update your data.
• Delete your data.
• Restrict or object to certain processing.
• Withdraw consent where applicable.

8. Third Party Links

Our portal may contain links to third-party websites/services. We are not responsible for their privacy practices; please review their policies separately.

9. Changes to This Privacy Policy

We may update this policy from time to time. We will post the revised version here with the effective date. Your continued use of the site after changes implies your acceptance of the updated policy.

10. Contact Us

If you have questions, concerns or requests regarding your personal data, please contact us at:

FasTagPayman
Address: 10-100 HMT NAGAR STNUMBER 10, NACHARAM, HYDERABAD, Telangana, 500076
Email: support@paymanfintech.in
Phone: +91-9100748033