1. No Cancellations

All recharges are final. We do not support cancellation or change of any FASTag recharge after it is successfully processed. Please ensure you enter the correct vehicle number and FASTag provider before initiating payment.

2. Refunds for Failed Transactions

If your money was deducted but the recharge failed or was not credited to your FASTag wallet, a refund will be initiated automatically or upon request within 5-7 working days after confirmation.

3. Incorrect Information

We are not responsible for incorrect vehicle number or provider details submitted by users. Please verify all data before completing payment.

4. Requesting a Refund

To raise a refund request for failed transactions, email us at support@paymanfintech.in with:

• Transaction ID
• Vehicle Number
• Recharge Date
• Amount
• FASTag Provider

5. Dispute Resolution

Any refund-related disputes will be subject to applicable laws and handled under the jurisdiction of our operational city or as per our partner bank’s guidelines.

Contact / Office:

10-100 HMT NAGAR STNUMBER 10,
NACHARAM, HYDERABAD, 500076
Telangana India
+91-9100748033
support@paymanfintech.in